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Caring for your Candle

Congratulations on being the proud owner of a premium soy candle or other fragrance product from The Candle Lab! 

Our candles are hand-poured in store every day using natural soy wax, pure fragrance oils, and cotton paper wicks for a candle that is long-lasting, true-to-scent, and clean burning.  Our oils are certified skin safe, and we make our goat's milk honey lotions and brown sugar scrubs by hand in small batches.  

To ensure a safe and fragrant burn each time you enjoy your candle, fragrance oil, or reed diffuser, please refer to our care instructions below.  


  • Never leave a candle unattended and keep out of reach of children and pets.
  • Extinguish a candle if it repeatedly smokes, flickers, or the flame is too high.
  • Keep the wax pool free of wick trimmings, matches, and debris at all times.
  • Burn your candle between one and four hours at a time for best results. 
  • Before you light your candle each time, your wick should be trimmed to 1/4" and repositioned to the center.
  • A draft is a candle's worst enemy.  Keep your candle away from ceiling fans, high traffic areas, and vents.  

Fragrance Oils

  • Our fragrance oils are 2 oz of pure fragrance oil. 
  • Ideal for oil burners or diffusers for a scent that is stronger than burning a candle.  There is no need to dilute them with water or any other base.
  • Our fragrance oils are certified skin-safe when used in the proper dilution.  If you are making your own soap, lotion, etc., we recommend that the oil be no more than ~10% of the final product. 

Reed Diffusers 

  • Our 4 oz reed diffusers release a slow, steady fragrance for one to two months.  They will be less strong than burning a candle, and are ideal for small spaces and places where burning a flame is not allowed, such as dorm rooms, classrooms, hospital rooms, etc.  
  • For a burst of fragrance, simply flip the reeds.  


If your candle or other product doesn't burn or perform the way you think it should, please contact us at or (614) 915-0777 so we can make it right.

Great Scent Awaits!